FAQs

Welcome to the Sportcify FAQ page! Here you’ll find answers to some of the most common questions. If you have further inquiries, please contact us at info@sportcify.com.

1. How do I place an order?
   Browse our collection of F1 and NFL jerseys, select your desired items, and add them to your cart. Once you've chosen all your items, proceed to checkout and follow the instructions to complete your purchase.

2. What payment methods do you accept?
   We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Our payment gateway ensures your information is protected.

3. How can I track my order?
   After your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package on our website or the carrier's tracking portal.

4. What is your return policy?
   We offer a 14-day return policy. Items must be unworn, unused, with tags, and in their original packaging. Customized items are not eligible for return. Please refer to our Return Policy for complete details.

5. How do I start a return?
   To initiate a return, please contact us at info@sportcify.com. We will guide you through the process, including providing a return shipping label and instructions on how to send your item back.

6. Can I exchange an item?
   Yes, you can exchange an item by returning the original and placing a new order for the replacement. Follow the return procedure for the initial item and proceed with a new purchase for the desired product.

7. Do you ship internationally?
   Yes, we offer international shipping. Delivery times and shipping rates vary by destination. Please visit our Shipping Information page for more details on international orders.

8. How can I contact customer support?
   For any inquiries or assistance, please email us at info@sportcify.com. We strive to respond within 24-48 hours during business days.

9. How can I stay updated on new arrivals and promotions?
   Join the Sportcify community by subscribing to our newsletter. You'll receive updates on new arrivals, exclusive promotions, and special offers. Follow us on social media for the latest news and updates.

10. Are your jerseys authentic?
    All our jerseys are high-quality products sourced directly from reputable manufacturers. Our collection includes official merchandise and authentic replicas, ensuring you get the best quality gear.

11. What about vintage jerseys?
    Our vintage jersey collection consists of high-quality replicas of classic designs. These jerseys are carefully crafted to match the original designs, including team logos, colors, and player details. While they are brand new, these vintage jerseys offer a nostalgic feel, replicating the look and style of past eras. We source these items from reputable manufacturers to ensure authenticity in design and quality.

If you have any other questions, please don’t hesitate to reach out to us. Thank you for shopping with Sportcify, where your passion for sports meets premium quality gear!